120: Float Marketing Forum 2017 – Customer Relations

[Apologies in advance for the audio quality of the Marketing Forum episodes.
The content is still amazing and we hope that you enjoy them.]


During the Friday Activities at the 2017 Float Conference, the industry came together to share their thoughts on four specific areas of marketing in the first ever, Float Center Marketing Forum.

In this special episode, you’ll hear from the panel discussion on customer relations and experience.

Starting off this section Carol Johnson, co-owner of the Zero Gravity Institute, walked us through a day in the life of a floater at her center in Austin, TX.

After Carol’s talk, you’ll hear a group discussion among her and the rest of the panelists:
Graham Talley – Float On
Matt Smith – Modern Gravity
Kevin McCulloch – Float Stl.

After the discussion, we opened things up for some audience Q & A.

The Float Center Marketing Forum was one of the many Friday Activities held at the 2017 Float Conference. This was an experimental activity that we plan on doing again, but we would love your feedback. What would you like to hear from future Marketing Forum panels?

Email forum moderator, Derek Wyatt (derek@floathq.com), with your suggestions.